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Sometimes, you'll encounter MP4 that can't be played on Xbox One (S) issue. You need to convert these MP4 videos to Xbox One (S) fully-supported format.
MP4 is a container format and can store video, audio and other information, has capability to shrink large video files to be much smaller. So, it is a highly sought after and popular format of video. Some game entertainment devices like Xbox One S coming with the natively support to play MP4 files via USB or DLNA, but that does not guarantee that the all MP4 video and audio data can be played correctly. So some tweaking has to be done to play MP4 in Xbox One S in this article.
Why can't play MP4 on Xbox One (S)?
Although MP4 format is listed as one of the compatible video file formats for Xbox, you may also come across the Xbox One (S) MP4 playback issue. That's because different MP4 files tends to have different video codecs and the codecs might not be compatible with the console. Probably some video & audio parameter doesn't fit the device.
Easy way to fix MP4 fail to play on Xbox One (S) issue
Well, how can you play those incompatible MP4 files on Xbox One (S) S then? Anyhow, you can resolve this problem easily by Dimo Video Converter Ultimate. Being a professional video converter program, it can finish the MP4 to Xbox One (S) conversion task.
This video converter offers quite effective solution for you to convert almost all the videos including MP4, MKV, MOV, MTS, FLV, TiVo, VOB, MPG... to Xbox One (S), Xbox 360 friendly videos without quality loss. It also allows you to adjust the video, audio parameter to get a decent output video that you want. It has an equivalent Mac version entitled Dimo Video Converter Ultimate for Mac, which can convert MP4 to Xbox One (S) on Mac(OS Sierra included). Check the following guide to know how to change MP4 format for playing on Xbox One (S).
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How to convert and play MP4 files on Xbox One (S)
STEP 1: Load MP4 files to the converter
Launch MP4 to Xbox Converter, and click "Add file" button to import your source materials or directly drag it from your computer to this program's left pane. If you have several MP4 files, you can add them one by one.
STEP 2: Select Xbox One compatible formats
Click on the drop down menu of the Select Format, select "Device"> "Game" > "Xbox One S" as the target device.
Xbox Media Player Supported File Formats:
Video formats: 3GP video, 3GP2, AVI DivX, DV AVI, AVI uncompressed, asf, AVI Xvid, H.264 AVCHD, M-JPEG, .mkv, .mov, MPEG-PS, MPEG-2, MPEG-2 HD, MPEG-2 TS, H.264/MPEG-4 AVC, MPEG-4 SP, WMV, WMV HD
Audio formats: 3GP audio, AAC, ADTS, MP3, WAV, WMA, WMA Lossless, WMA Pro, WMA Voice
Tip: If the default video/parameters can't meet your needs, just click Settings icon to adjust the video codec, bitrate, frame rate, audio sample rate, etc to get a decent video as you want. In principle, the larger input values, the better output quality, but the corresponding larger file size.
STEP 3: Start converting MP4 to Xbox One (S)
Click the "Start" button to start and finish the MP4 to Xbox One (S) conversion. After the conversion, click "Open" button to quickly locate the generated video. Now you can transfer or stream the converted MP4 videos to play with Xbox One (S) or TV easily.
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Source: Why Can't I Play MP4 on Xbox One (S)? Solved
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